CrossTime - Privacy

Welcome to CrossTime's products! We take the protection of your personal information and privacy very seriously. You can learn about our collection, use and storage of users' personal information and your related rights through the "CrossTime Privacy Policy". Please read and fully understand the relevant content:

1. In order to provide you with game services, we will collect, use and store necessary information in accordance with the "CrossTime Privacy Policy".

2. You can access, correct, and delete your personal information, as well as withdraw your authorization and consent, cancel your account, make complaints, and adjust other privacy settings.

3. We have taken industry-standard security measures to protect your personal information.

4. If you are a minor, please read this Privacy Policy carefully with your guardian, and use our services or provide us with personal information with the authorization and consent of your guardian.

Please read the full version of "CrossTime User Agreement" and "CrossTime Privacy Policy" for detailed information.

If you agree to the "CrossTime User Agreement" and "CrossTime Privacy Policy", please click "Agree" to start using our products and services, and we will do our best to protect the security of your personal information.

Update Date: November 11, 2022

Effective Date: November 11, 2022

CrossTime Privacy Policy

CrossTime (hereinafter referred to as "we"). We take the protection of the personal information and privacy of our users ("you") very seriously. When you use CrossTime's products, we will collect, use, save and share your relevant personal information. In order to present our handling of your personal information, we have formulated the "CrossTime Privacy Policy" (hereinafter referred to as the "Privacy Policy"), and we promise to handle your personal information strictly in accordance with this Privacy Policy.

We hereby remind you:

Before you use CrossTime's products, please be sure to read this Privacy Policy carefully and fully understand the terms and conditions, including but not limited to the terms that exempt or limit our liability. By knowing and confirming this Privacy Policy and using CrossTime's products, you agree that we will process your personal information in accordance with this Privacy Policy. Please be aware that this policy only applies to the information we collect by providing services to you through CrossTime's products, and does not apply to the information collected by third parties who access CrossTime's products to provide you with products or services.

This Privacy Policy will help you understand the following:

1. How we collect and use your personal information

2. How we store your personal information

3. How we use cookies

4. How do we share, transfer and publicly disclose your personal information

5. How third-party products or services obtain your personal information

6. How we protect your personal information

7. How do you manage your personal information

8. How we handle personal information of minors

9. How to update this privacy policy

10. How to contact us

1. How we collect and use your personal information

(1) How we collect your personal information

During your use of CrossTime's products, we will collect your personal information in the following ways:

1. Complete the registration

When you register a CrossTime account, we need to collect your mobile phone number and login password. We collect the above information from you to help you complete the registration of your CrossTime account and protect the security of your account. If you do not provide such information, we will not be able to create an account for you and provide you with services normally.

2. Game Services

When you use the game service, we need to collect the device ID, device name, device type and version you use. We collect the above information from you to ensure your normal use of our services, maintain the normal operation of basic game functions, optimize the performance of game products, and improve your game experience. If you do not provide this information, you will not be able to use the game services.

3. Real-name authentication

When you perform real-name authentication, we need to collect your name, ID type, and ID number. At the same time, in order to realize the purpose of real-name authentication, you agree and authorize us to provide, inquire and verify your aforementioned identity information to relevant real-name authentication agencies (such as personal credit reporting agencies, government departments, etc.) by ourselves or by entrusting a third party. We collect the above information from you to fulfill legal obligations, verify the real identity of users, identify users' ages, and ensure the security of systems and services. If you do not provide such information, you will not be able to log in to CrossTime's products or be restricted accordingly in the process of using CrossTime's products.

4. Ensuring the security of the network and services

In order to ensure the security of network and game services, we will collect your device identifier, IP address, date and time of access. We collect the above information from you to create a fair, healthy and safe game environment, and to combat behaviors that disrupt the fair environment of the game or interfere with the normal operation of game services (such as detecting piracy, scanning plug-ins, preventing cheating, etc.). If you do not provide the above information, you will not be able to use the game services.

(2) Device permission invocation

During your use of CrossTime's products, we need to apply to you for device permission within the necessary scope. Please be aware that we will not enable your device permissions by default, and CrossTime products may collect your information through device permissions only if you actively confirm the activation. The permissions of CrossTime's product invocation and the purpose of the invocation permissions are as follows:

Device permission	Purpose of calling permission	Whether to ask	whether the user can close the permission
network	connection network	no	yes

If you want to turn off the permission after you authorize it for the first time, you can choose to turn off the permission in the settings function of the device, thereby refusing us to collect the corresponding personal information.

(3) How we use your personal information

1. We will use the collected personal information in accordance with the provisions of this policy and for the purpose of realizing our services.

2. Please note that all personal information you provide when using our services will continue to be used by us during your use of our services unless you delete it or refuse us to collect it through system settings. When you cancel your account, we will stop using and delete your personal information.

3. We will collect statistics on the usage of the services we provide, and may share these statistical information with the public or third parties for the purposes of product development, service optimization, and security assurance. However, these statistics do not contain any identifying information about you.

4. When we want to use your personal information for other purposes not specified in this policy, or use the information collected based on a specific purpose for other purposes, we will ask you in advance by making a check. consent.

(4) Other rules

According to relevant laws, regulations and national standards, we may collect and use your relevant personal information without your authorization and consent in the following situations:

(1) Related to our performance of obligations stipulated by laws and regulations;

(2) Those directly related to national security and national defense security;

(3) Directly related to public safety, public health, and major public interests;

(4) Those directly related to criminal investigation, prosecution, approval and execution of judgments;

(5) In order to protect the personal information subject or other individuals' life, property and other major legitimate rights and interests, but it is difficult to obtain the authorization and consent of the individual;

(6) The personal information involved is disclosed to the public by the subject or guardian of the personal information;

(7) Necessary to sign and perform contracts according to the personal information subject's request;

(8) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

(9) Necessary for maintaining the safe and stable operation of the products or services provided, such as finding and dealing with faults in the products or services.

2. How we store your personal information

1. We will keep your personal information within the shortest retention period required by the purposes stated in this policy and required by laws and regulations. After the aforementioned period expires, we will delete or anonymize your personal information.

2. The personal information collected and generated during our operations in China will be stored in China (for the purpose of this Privacy Policy, "in China" does not include Hong Kong, Macao and Taiwan regions in China), except for the following circumstances:

(1) The law clearly stipulates;

(2) Obtain your express authorization;

(3) Your personal initiative such as requesting to obtain overseas services.

In response to the above situations, we will ensure that your personal information is adequately protected in accordance with this Privacy Policy and relevant laws.

3. How we use cookies

(1) By using cookies, we provide users with a safe and personalized service experience. We and third-party partners store cookies, Flash cookies, or other local storage provided by your browser (or associated application) on your computer or mobile device that typically includes identifiers, site names, and some numbers and characters (above collectively, "Cookies"). We and our third-party partners may collect your information through cookies and use the information for the following purposes:

Security Cookies: Cookies help us ensure the safe and efficient operation of our products and services.

Recommendation Cookies: Cookies can help us recommend, display and push content that may be of interest to you.

(2) The collection and use of your information by third-party partners through cookies are not bound by this policy, but by their own information protection statements, and we are not responsible for third-party cookies or similar technologies.

(3) If your browser or browser additional services allow, you can modify the acceptance level of cookies or reject our cookies. See https://www.aboutcookies.org/ for details. However, if you do this, in some cases it may affect your safe use of our products or services. At the same time, you will still receive information on goods or services, but they will be less relevant to you.

4. How do we share, transfer and publicly disclose your personal information

1. Delegated processing

We will entrust third-party service providers to process your personal information we have collected so that they can provide us with products or technical support such as infrastructure technology, data analysis, advertisement placement, and marketing decisions. The above-mentioned entrusted processing is subject to the purposes stated in this policy, and we will contractually supervise the above-mentioned entrusted third-party service providers.

2. Share

(1) Obtain your express consent or authorization in advance, or you request us to share your personal information with third parties by email or other means;

(2) Provided in accordance with applicable laws and regulations, or in accordance with the mandatory requirements of government authorities;

(3) Sharing with our affiliates: We may share your personal information with our affiliates; however, we will only share necessary personal information and are bound by the purposes stated in this policy; affiliates will also This policy adopts the same security measures to protect the security of your personal information;

(4) Shared with our business partners. We may share your personal information. We share this information as necessary to perform the service.

3. Transfer

We will not transfer your personal information to any company, organization or individual, but when a merger, acquisition, asset transfer or bankruptcy liquidation is involved, if the transfer of personal information is involved, we will inform you of the relevant situation and request new The company or organization that holds your personal information will continue to be bound by this policy, otherwise we will require the company and organization to obtain your authorization and consent again.

4. Public Disclosure

Unless otherwise agreed in this contract or expressly provided by law, we will not publicly disclose your personal information.

5. Exceptions

In addition, according to relevant laws and national standards, we may share, transfer, and publicly disclose personal information without your prior authorization and consent in the following situations:

(1) Related to our performance of obligations stipulated by laws and regulations;

(2) Those directly related to national security and national defense security;

(3) Directly related to public safety, public health, and major public interests;

(4) Directly related to criminal investigation, prosecution, trial and execution of judgments;

(6) Personal information disclosed to the public by the personal information subject or guardian;

(7) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

6. Please note that the information you share voluntarily or even publicly when using our services may involve your or others' personal information or even personal sensitive information. Please share or disclose with caution. If the information involved contains personal information of others, please obtain the consent of others before sharing or disclosure.

7. Please be aware that according to the law, if we take technical measures and other necessary measures to process personal information, so that the data recipient cannot re-identify a specific individual and cannot be recovered, the sharing, transfer and public disclosure of the above-processed data does not require separate information. Notify you and obtain your consent.

5. How third-party products or services obtain your personal information

Some CrossTime products may have built-in third-party SDK services. For the specific information collection and use of the third-party SDK, please refer to the third-party operator's privacy policy or related statements. The third-party services that may be accessed currently include Google's AdMob advertising service.

6. How we protect your personal information

We take personal information security very seriously and take all reasonably practicable measures to protect your personal information:

1. We have adopted industry-wide data protection technology and management measures, such as network isolation, data encryption, employee access control and other measures to prevent unauthorized access, disclosure, tampering, loss or destruction.

2. Please be aware that although we will try our best to ensure or guarantee the security of any information you send to us, the Internet environment is not 100% secure, and we are not responsible for any risks or losses arising from or related to it.

3. In the event of an unfortunate personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and you can prevent and reduce the risk on your own. Advice on risks, remedies for you, etc. We will promptly notify you of the event-related situation by means of app push, email, text message, phone call, etc. It is difficult to inform you of personal information one by one When the main body is involved, we will take a reasonable and effective way to make announcements. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

7. How do you manage your personal information

During your use of CrossTime's products, you can contact us through the prompts on the corresponding pages or the methods set out in this Privacy Policy to access, correct, delete your personal information, and exercise the right to change the scope of authorization and consent and cancel your account, you comments will be dealt with in a timely manner.

1. Access and Correction of Your Personal Information

If you wish to access or correct your personal information, you can contact us through the methods set out in this Privacy Policy, and we will respond to your request in a timely manner.

2. Deletion of your personal information

In the following circumstances, you may request us to delete personal information through the methods set out in this Privacy Policy:

(1) We collect and use personal information in violation of laws, administrative regulations or agreements with you;

(2) If we share or transfer your personal information with a third party in violation of laws, administrative regulations or agreements with you, we will immediately stop the sharing and transfer and notify the third party to delete it in a timely manner;

(3) If we publicly disclose your personal information in violation of laws, administrative regulations or agreements with you, we will immediately stop the public disclosure and issue a notice to require the relevant recipients to delete the corresponding information;

(4) You no longer use our products or services, or you cancel your account, or we terminate services and operations.

3. Change the scope of your authorization and consent

You can change your consent or withdraw your authorization by contacting us through your device permission settings or as set out in this Privacy Policy.

Please understand that CrossTime's products may need to enable some permissions and collect necessary personal information to achieve this. When you withdraw your consent, we will not be able to continue to provide you with the services corresponding to the withdrawal of consent, but will not affect the personal information processing services previously carried out based on your authorization.

4. Cancellation of account

If you want to cancel your account, you can use the logout function in the corresponding product and follow the prompts, or contact us according to the methods set out in this Privacy Policy, and we will respond to your request in a timely manner.

Your cancellation of the above account is irreversible. We will stop providing you with products or services, no longer collect your personal information, and delete or anonymize the personal information related to your account according to your request.

5. Respond to your above request

If you are unable to exercise your rights in the above manner, you can contact us using the contact information set out in this Privacy Policy. For security, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.

For your reasonable requests, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as appropriate. We may reject requests that are unreasonably repeated, require excessive technical means, pose risks to the legitimate rights and interests of others, or are very impractical.

6. Exceptions to Response Situations

We will not be able to respond to your request in the following circumstances:

(1) Related to our performance of obligations stipulated by laws and regulations;

(2) Directly related to national security and national defense security;

(3) Directly related to public safety, public health, and major public interests;

(4) Directly related to criminal investigation, prosecution, trial and enforcement of judgments;

(5) We have sufficient evidence to show that the subject of personal information has subjective malice or abuse of rights;

(6) In order to protect the personal information subject or other individuals' life, property and other major legitimate rights and interests, but it is difficult to obtain the consent of the individual;

(7) Responding to the request of the personal information subject will cause serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations;

(8) Involving commercial secrets.

8. How we handle personal information of minors

We attach great importance to the protection of minors' personal information. According to relevant laws and regulations, the collection and use of the personal information of minors under the age of 14 requires the authorization and consent of the guardian; the collection and use of the personal information of minors over the age of 14 but under the age of 18 can be authorized and consented by the guardian or self-authorized consent.

If you are a minor (especially a minor under the age of 14), we require you to ask your parents or other guardians to read this Privacy Policy carefully, and use our services with the authorization and consent of your guardians or provide us with information.

If you are the guardian of a minor, please pay attention to whether the minor under your guardianship is using our products or services after your authorization and consent. If you have questions about the personal information of the minor under your guardianship, please contact us through the methods set out in this Privacy Policy.

9. How to update this privacy policy

Our Privacy Policy may change from time to time. We will post any changes to this Privacy Policy on this page. For major changes, we will also provide a more prominent notice (we may explain the specific changes to the privacy policy by means of special prompts on the browsing page). We will not reduce your rights under this Privacy Policy without your express consent.

The major changes referred to in this Privacy Policy include, but are not limited to: major changes in our service model; changes in the main objects of personal information sharing, transfer or public disclosure; major changes in your rights to participate in the processing of personal information and the manner in which it is exercised ; Changes in our contact information and complaint channels; when the personal information security impact assessment report indicates that there is a high risk.

We will also archive older versions of this Privacy Policy for your review.

10. How to contact us

If you have any questions about this policy or the protection of personal information, you can send your questions, comments or suggestions to us through the contact information at https://crosstimegame.com/contact.php.

Generally, we will reply within fifteen working days. If you are dissatisfied with our response, especially if our personal information processing has damaged your legitimate rights and interests, you can also file a complaint or report to the regulatory authorities such as Internet, telecommunications, public security, and industry and commerce, or file a complaint with the defendant's domicile. A court of competent jurisdiction files a lawsuit to find a solution.